OUR ACCREDITATIONS

WHY ARE WE HAPPY TO BE MEMBERS OF SAFEAGENT?

From the very start, we chose to be members of SafeAgent, even before it became a legal requirement in 2019 for all letting agents and property managers in England to join a government-approved redress scheme.

Being part of SafeAgent means transparency and accountability for our clients. It removes any uncertainty about our standards and practices. By committing to this scheme from the outset, we demonstrate our dedication to professionalism and integrity, ensuring our clients receive the highest level of service. We are proud to take these extra steps to provide you with confidence and peace of mind.

 

We are proud to have been safeagent accreditd since opening in 2008

 

What This Means for Our Clients

The safeagent accreditation provides our clients with confidence that Maldon Lettings operates to high professional standards. This accreditation guarantees that we:

  • Deliver a professional and reliable service.

  • Hold client money protection insurance to safeguard your funds.

  • Are affiliated with a Government-backed redress scheme, ensuring fair resolution of disputes.

  • Maintain professional indemnity insurance to cover potential claims.

Additionally, Maldon Lettings commits to:

  • Meeting defined standards of customer service consistently.

  • Providing a clear, written complaints procedure upon request, with access to independent adjudication through the redress scheme.

  • Holding client funds in a dedicated client bank account, separate from company funds.

  • Undergoing an annual independent audit of our client accounting processes.

This accreditation reassures clients that we prioritise transparency, security, and accountability in all aspects of our lettings service.

Who is safeagent?

Safeagent is a government-recognised accreditation scheme for letting agents in the UK.

It serves as the country’s leading standard for ensuring that letting agents meet strict criteria focused on consumer protection. The primary goal of Safeagent is to provide a clear and trustworthy mark that customers can rely on when choosing an agent. Unlike other organisations, Safeagent operates on a not-for-profit basis and is solely dedicated to safeguarding the interests of tenants and landlords.

 

our accreditation shows we are professional, protect your money, and follow ethical rules. Choose us for safe deposits, clear fees, and reliable service.

Click here to visit the Safeagent website direct.